Site Reliability Engineer (SRE)

CA (Remote)

About Wurl, Inc.

Since 2017, Wurl has been on a mission to make TV better for everyone. Today, Wurl is the world leader in powering streaming TV. Our video distribution and advertising services reach over 250 million connected TVs, delivering hundreds of millions of hours of TV viewing and millions of individually targeted ads. Wurl’s innovative, market-leading technologies enable content companies, streamers, and advertising to continually reach new viewers and grow revenue.

Site Reliability Engineer (Remote):

It is an exciting time to be a part of Wurl’s Site Reliability team.  Wurl is looking to build an SRE team that can systematically monitor and improve our platform.  The SRE will operate at the intersection of software engineering and infrastructure engineering to ensure reliable, scalable, operable and secure product and service.  We are still building the process that is our Site Reliability team and we are looking for someone who will help build this team and help shape processes at one of the fastest growing Silicon Valley startups. 

Responsibilities:

  • Build a team that relentlessly pursues reliability and excellence
  • Prioritize on-going production projects with upcoming releases that require new monitoring solutions 
  • Review metrics compliance and identify improvement projects for tighter compliance 
  • Work with other departments to improve SRE response processes
  • Own the RCA workflow for major incidents with input from all departments across the company.
  • Own and resolve tickets escalated from support for customer impacting events
  • Own the development and maintenance for all service metrics to ensure proper coverage as our products evolve
  • Own tooling, alerts, error budgets, and dashboards to ensure compliance with SLAs, SLOs, and SLIs
  • Own the playbooks used to address events in production

Qualifications:

  • 3+ years experience as an SRE or similar work.
  • Excited to learn new things and share knowledge to empower coworkers
  • Linux Systems Administration and experience with AWS services
  • Strong people management & debugging skills.
  • Ability to communicate and describe problems and their resolutions to both technical and non-technical people 
  • Solid experience developing, maintaining, and debugging Python, Ruby, Node.JS, or GoLang scripts.
  • Solid experience with automation and configuration management tools
  • Experience with container technologies 

Plus if you have:

  • Streaming video codecs and container knowledge. 
  • CDN and Caching technology knowledge.
  • Experience with information security and best practices

What We Offer

Wurl provides a competitive compensation and excellent benefits package including medical, dental, vision, life/disability insurance, 4 weeks of paid time off, 10 paid holidays, 401(k), flexible schedules and HSA. We are a fun, creative and collaborative remote work environment, headquartered in Palo Alto, CA. We live our values everyday in how we work with one another and support our clients. Wurl is truly a unique place to learn, create and have a daily impact on millions of people every day.  

Our promise to you

Few companies will allow you to thrive like you will at Wurl. You will have the opportunity to collaborate with the industry’s brightest minds and most innovative thinkers. You will enjoy ongoing mentorship, and you will understand what we mean by “human connection.” You will be proud to say you’re a part of the company revolutionizing TV.