About Wurl, Inc.
Do you want to help grow an incredible entertainment and ad tech company with a fantastic culture, collaborate and grow your career, while working remotely?
Wurl, the world leader in powering streaming TV, interconnects over 1200 streaming channels from the world’s top content companies with the leading streaming distribution services in over 50 countries. The Wurl Network platform helps leading studios such as A+E Networks, AMC Networks, BBC Studios, Bloomberg, CNN, Reuters and Sony, deliver programming to the biggest streaming platforms, including Amazon IMDb TV, LG, Roku, Samsung TV Plus, Rakuten, Twitch, and VIZIO, while maximizing monetization. Reaching over 300 million connected TVs around the globe, Wurl makes it effortless for content companies to build and track global distribution for branded linear channels, live events, and on-demand programming to manage and monetize their ad inventory.
We're an entertainment tech startup with 160+ team members across the world. We've been recognized as a “Great Place to Work" after the first two years by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people work remotely.
**Our employees love working with us because we have a great and positive work culture, incredible health and wellness benefits, competitive annual PTO, parental leave, opportunities for career growth, and we are entirely remote! **
Client Success Manager, US - Remote
Wurl is looking for an experienced and strategic Client Success Manager for the US Connected TV/Video Advertising Sales team, who is multi-skilled and knowledgeable in all things that keep customers happy. Should have experience in the video media sales space (either Youtube, Social, AdvancedTV, ConnectedTV, Video Media), and a plus if experienced particularly with Entertainment, Content or Television advertising customer success, sales or marketing.
Our ideal candidate is a dedicated and loyal hard-worker and self-starter who cares about customer happiness, and is comfortable interfacing with marketers at big companies, and answering tough questions, or knowing how to say “I don’t know but I’ll find out” with confidence.
If you have experience with media sales, or have worked at an advertising agency or media company and understand media lingo (Impressions, CPM, AdOps, Nielsen...etc) that is a big plus.
What you'll do:
This candidate will work with clients after deals are sold, and manage a busy schedule of follow-ups, via phone, email, or Zoom. Candidate should be able to build and maintain meaningful relationships with our new and existing Content Company clients, with the goal of inspiring them to believe in our products, grow with us, and increase their spend after successful marketing campaigns. Candidate will also support sellers who are working across fast-paced Connected TV advertising deals, by providing them with deck updates and other answers to client requests and questions quickly and efficiently.
This candidate reports to the Head of the Performance Marketing Business Unit. This is a mid-level role, requiring experience with the above, and the skills and ability to dive into the existing relationships we’ve already built, grow new ones, and become the expert on customer success at Wurl. Ideally the candidate becomes successful and this role grows into a bigger role in 2022.
You thrive in the creative, fast-paced, positive environment and autonomous culture that comes with a mid-stage start-up in its growth phase. This role is an incredible opportunity to generate a huge impact and be a team contributor and eventual leader in an exploding space -- Connected TV!
As of now, all meetings are remote and held over zoom, for your safety and safety of all Wurl employees. This role requires no travel. It is fully remote.
Competitive Compensation and Comp Plan for the right candidate
What We Offer
Wurl provides a competitive compensation and excellent benefits package including medical, dental, vision, life/disability insurance, 4 weeks of paid time off, 10 paid holidays, 401(k), flexible schedules and HSA. We are a fun, creative and collaborative remote work environment, headquartered in Palo Alto, CA. We live our values everyday in how we work with one another and support our clients. Wurl is truly a unique place to learn, create and have a daily impact on millions of people every day.
Our promise to you
Few companies will allow you to thrive like you will at Wurl. You will have the opportunity to collaborate with the industry’s brightest minds and most innovative thinkers. You will enjoy ongoing mentorship, and you will understand what we mean by “human connection.” You will be proud to say you’re a part of the company revolutionizing TV.